Here at Starplan, we believe the best form of review is through word of mouth. That’s why we’ve put together this review page; we think it’s really important for you to be able to see what our customers are saying about their experience with us. We also love receiving your feedback about our bedroom and home office design service, installation and our fitted goods as not only does it help us to continually build on our customer service, but we also learn first-hand which of our products are the most popular.
Read what our customers have said about their fitted kitchens/bedrooms and the design service we have provided below.
“First Class Service”
Everything as planned. Very pleased with wardrobes. High quality product with excellent fitting by two friendly and helpful members of the Starplan team.
“I want them in every bedroom!”
I am very happy with my new wardrobes. We got a great deal in-store and were told they would be delivered in 3 weeks which we thought was incredibly fast! The very nice fitters phoned just under an hour before they arrived which was handy and were very lovely and considerate (checked their feet before Continue Reading
“Very Happy with my daughters new bedroom”
Was looking for a new bedroom for my daughter, I had previously got a fitted bedroom for my son and as I was happy with his I decided to go back to Starplan. I had a limited budget and the person in the showroom was very patient with me and we discussed numerous options. He came Continue Reading
From the very helpful no pressure salesman through to the extremely friendly fitters the service was excellent. The fitters really seemed to enjoy their work and obviously took great pride in ensuring everything was as we wanted. Would recommend to anyone.
“Quick and on-time fitting”
They arrived on right time & date and had 2 bedrooms i'd ordered fitted in 3 hours when I'd expected half a day or more and tidied up after themselves and let me check their work before they headed onto their next job.
The wardrobes arrived on the morning of hurricane Ophelia, so I was pleased from the start! The fitters were quick, efficient and easy to have in the house. The wardrobes are lovely and we are very pleased.
“Excellent From Start to Finish!”
We ordered a new mattress for my son's bedroom. It was all done quickly & easily in the Festival Park Shop. I then received text messages at every stage to keep me updated on my order. I also got a telephone call arranging delivery. Delivery men arrived well within the stated time and were friendly Continue Reading
“Great Service, Excellent Product.”
Starplan fitted 2 bedrooms with built in wardrobes & drawers and 1 stand alone drawer unit in August 2017. We were delighted with the speed of fitting and cleanliness on the day of delivery. Arrived on time and were gone within the day - even for 2 rooms. The Wardrobes are of an excellent quality. Continue Reading
“Excellent fitting and great looking furniture”
Furniture is great, sturdy and well put together. Fitters quick and proficient, no clearing up after which is great. Would highly recommend to family and friends
“Utility room units”
Friendly helpful staff throughout the process. The fitters were prompt, efficient and completed the job very quickly. The workmen left the area tidy afterwards. We are very happy with the newly installed units.
“Made to order fitted kitchen”
Visited our local store, planned out kitchen with the help of a designer. She came out checked our measurements, followed by a surveyor before the order was submitted and received a fitting date of 10.10.17 The 2 guys arrived nice and early, started working straight away, stopping only for lunch. I can't praise the fitters Continue Reading
“Excellent Service from Starplan”
This is the second time I have used Starplan and am delighted with end result from showroom to fitting. The fitters are a credit to Starplan they were prompt professional and polite. Thanks again Starplan.
Excellent team of guys who worked well together. They arrived on time, kept the place clean and completed the Kitchen installation within the time stated.I had a semi-integrated dishwasher which I had omitted to mention and they kindly re-ordered a new door which they fitted the next day. I would definitely recommend Starplan to other Continue Reading
“Top Class Service!”
We had our new bedroom fitted yesterday and all I can say is if you are looking for new ideas for your room do not pass these guys! From our first visit to the Coleraine branch we were impressed by the choices available to view. We dealt with a lady there, and she could not Continue Reading
“Could Not Have Been More Pleased”
From walking into Wednesbury Starplan depot we were made most welcome. Throughout the process, everyone was knowledgeable and professional. I could not have been more please with the outcome thank you all. Let our experts help you too, with advice on how to choose the very best in made-to-measure and freestanding bedroom furniture. But don’t Continue Reading
Very pleased with our recently fitted bedroom The fitting was excellent, on time and punctual They were very efficient and worked hard. Few issues with planning which the fitter resolved with no effect to outlay. I would recommend starplan
Sales person from Wednesbury branch Nicky was very very professional and so helpful and patient. Both myself Jo and Mike from Tamworth had a great experience with her knowledge and experience.
Excellent!! Having shopped around for a fitted wardrobe we stumbled upon Starplan! So glad we did!! Went in for a browse and came out with an appointment for someone to come and measure!
“Great Experience From Start to Finish.”
Great experience from start to finish. Scott in Boucher store was absolutely fantastic. Truly a gentleman that made you feel really at home and was more concerned about your needs than making the sale. I only hope all staff are like him in store because it would explain why the business is so successful.
“Excellent Service From The Start.”
Excellent service from the start with room planner Kim. Excellent/clean fitting service highly recommended to family and friends. Soon to be planning our second room hope to get the same planner and fitters.
“Excellent Company To Deal With.”
Excellent company to deal with from the sales staff right through to delivery I could not fault them. Communication was top class. Texts/emails and phone calls updating order progress. Would highly recommend and will definitely do business with Starplan again.
“Excellent Service From Start to Finish.”
Excellent service from start to finish, excellent price. if I could put pictures to show you I would.
“Excellent Service & Delivery Prompt.”
Excellent service and delivery prompt and on time. Order number TC185021
“A Great Experience.”
From the first tentative visit to the Wednesbury showroom through the design and fitting processes everyone at Starplan have exceeded my expectations with first class service throughout. Order 178626
Order no: 178488
On the day of fitting, the fitters completed the fit out in a couple of hours. Really happy with the quality of the wardrobes and the work of the fitters on the day of installation.
Our new bed was delivered today 7/6/17 as quoted. The delivery team were very polite and respectful of our property. They installed the bed for us in a very professional manner and ensured we were happy with the service they had provided.
“Flawless Service Right Through.”
Had my daughters bedroom fitted yesterday and we are more than impressed, from the initial contact in store, through the design and measuring up to the fit out yesterday, flawless service right through. Order number TH - 179769 fit date 20/6/17
“Delighted With This Work.”
We are delighted with our new sliderobes, fitted this week. They work perfectly in our space and glide smoothly and easily. Flawless service from start to finish. Thanks to Neville in the Portadown store for his friendly and helpful advice. The colours he suggested worked perfectly with our decor. Order no: NF 180748.
“I Would Definitely Recommend This..”
I would definitely recommend this company if you want a new bedroom. All staff are friendly and helpful from sales right through to fitters. The bedroom was installed in one day with very little mess.
“Superior Quality & Fabulous Service Throughout!”
Absolutely fantastic from start to finish! I recently located an outlet in Stoke, had a leisurely look around (unhindered by salespersons) The 2 fitters who delivered & assembled my free standing wardrobe & units were polite, worked non-stop, left the room spotless & were in & out in about 70 minutes . . . . Continue Reading
“Absolutely Delighted With the Wardrobes.”
This is my second fitted wardrobes with starplan, they did such a good job the first time I had them back, this time for sliding wardrobe doors, with a bespoke interior. It was fitted today, and I am absolutely delighted with the wardrobes. The service at Portadown was really good, and the whole team were Continue Reading
“Absolutely Delighted with Fitted Wardrobes..”
Absolutely delighted with fitted wardrobes for my son's room. The whole process was so easy and Julie from the Belfast office was amazing. She gave us exactly what we wanted. She was so friendly and helpful nothing too much for her. The two fitters arrived on time as stated. They were very efficient and left Continue Reading
“Over the Moon..”
Si and Joel fitted my bedroom furniture today ! Over the moon excellent service and a top quality product perfect Thankyou